They include frequent role-plays, case studies, and conversation-based activities, designed to help you relate the language being learnt to your own work experience. Special emphasis is placed on listening and speaking skills.

Topics include: meeting people; describing jobs and companies; exchanging information; describing comparing products and services; making telephone calls and arrangements; sales and marketing; initiating contacts; company visits and business travel; tackling problems; attending and managing meetings and seminars; presenting facts and figures; describing trends; negotiating; reporting decisions; socialising; and writing business letters, faxes, e-mails, memos, minutes, and reports.