ENGLISH LANGUAGE COURSES

GENERAL ENGLISH

Our General English courses are designed for adults who want to improve their English for everyday and social use. The courses focus on developing speaking, listening, reading and writing skills in a wide range of contexts, including work, leisure, travel, entertainment, etc. Classes are available at all levels from beginner to proficiency, with the option of preparing for the internationally recognised Cambridge ESOL or Trinity examinations.

BUSINESS/WORKPLACE ENGLISH

Our Business/Workplace English courses are for business people and staff who need to communicate with colleagues, clients, suppliers and/or foreign visitors in English. The courses cover a wide range of skills and situations encountered in the business environment, including telephoning, attending meetings, negotiating, giving presentations, etc. C lasses are available from elementary to advanced levels, and prepare students for the BULATS tests.

CUSTOMER SERVICE ENGLISH

Our Customer Service English courses are designed for front-line staff who need to handle enquiries and provide highly efficient support to customers both face-to-face and over the phone. The courses cover all of the essentials of polite telephone language, as well as more demanding situations, such as handling difficult customers and complaints. C lasses are available from elementary to intermediate levels with preparation for the BULATS tests.

ENGLISH FOR SPECIFIC PURPOSES

We also offer a full range of tailor-made ESP (English for Specific Purposes) courses. The content and duration of these courses can be negotiated with the course participants to reflect their specific needs and interests. Options include: Business English Writing Skills | Effective Presentation Skills | Negotiating Skills | Hospitality English for Hotel and Restaurant Staff | English for Retail Staff | English for Banking Staff | English for Law | etc.