English for the Workplace - Level 2

For front office, clerical and administrative personnel who need to use English for their job. Emphasis is on acquiring functional English language skills required to handle everyday tasks in the workplace.

Topics include:

• Welcoming visitors
• Arranging appointments
• Handling enquiries and providing information
• Taking telephone messages 
• Emails, memos and everyday business correspondence
• Report writing
• Meetings

By the end of the courses, you will have extended your vocabulary to fit your work requirements, developed your self- confidence and fluency, and will be able to handle a wide variety of tasks in your workplace in English.